Q2 Course Dates 2025

Proactive Parts Sales Short Course (4 Module Course)

Module 1 Sales Overview – Tuesday 6th May 3.00pm – 4.30pm

Module 2 Communication Skills – Tuesday 13th May 3.00pm – 4.30pm

Module 3 Presenting a Solution – Tuesday 20th May 3.00pm – 4.30pm

Module 4 Managing Activity – Tuesday 27th May 3.00pm – 4.30pm

Effective Customer Relationships Short Course (4 Module Course)

Module 1 Customer Service – Monday 2nd June 9.30am – 11.00am

Module 2 Behaviours and Standards – Monday 9th June 9.30am – 11.00am

Module 3 Measuring Customer Service – Monday 16th June 9.30am – 11.00am

Module 4 Customer Relationship Management (CRM) – Monday 23rd June 9.30am – 11.00am

Proactive Parts Sales Short Course (4 Module Course)

Module 1 Sales Overview – Monday 2nd June 3.00pm – 4.30pm

Module 2 Communication Skills – Monday 9th June 3.00pm – 4.30pm

Module 3 Presenting a Solution – Monday 16th June 3.00pm – 4.30pm

Module 4 Managing Activity – Monday 23rd June 3.00pm – 4.30pm

Effective Customer Relationships Short Course (4 Module Course)

Module 1 Customer Service – Monday 7th July 9.30am – 11.00am

Module 2 Behaviours and Standards – Thursday 10th July 9.30am – 11.00am

Module 3 Measuring Customer Service – Monday 14th July 9.30am – 11.00am

Module 4 Customer Relationship Management (CRM) – Thursday 17th July 9.30am – 11.00am