CERTIFIED SALES PROFESSIONAL
Designed around the core competencies required to be a successful Retail Sales Executive in today’s changing marketplace and ensure an engaging customer experience is delivered consistently, leading to increased sales performance and higher customer satisfaction.
Who is it for?
Retail Sales Executives
Senior Sales Executives
Sales Controllers
Sales Managers

CERTIFIED AFTERSALES PROFESSIONAL
Designed around the core competencies required to be a successful Aftersales Advisor and providing key customer handling skills and selling techniques with a focus on delivering a high standard of customer experience, increasing customer satisfaction, customer loyalty and customer spend.
Who is it for?
Aftersales Advisors
Aftersales Supervisors
Workshop Managers
Aftersales Managers
